Services
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Essential Support
12 hours per month.
1 hour onboarding & set up meeting.
Mid month check in.
End of month check in.
Ad hoc communication as needed.
Basic services from listed scope of services.
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Comprehensive Support
16 hours per month.
1 hour onboarding & set up meeting.
Mid month check in.
End of month check in.
Ad hoc communication as needed.
Comprehensive services from listed scope of services.
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Premium Support
20 hours per month.
1 hour onboarding & set up meeting.
Mid month check in.
End of month check in.
Ad hoc communication as needed.
Elaborate services from listed scope of services.
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Conquer Support
8 hours of urgent assistance (whole day).
1 hour onboarding & set up meeting.
7 day post-support window.
Urgent services from listed scope of services.
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Casual Support
30 minute onboarding & set up meeting – includes providing access to relevant accounts, document sharing, discussing tasks, clarifying expectations.
7 day post-support window for any questions or follow ups about completed tasks, should there be any.
Services from the listed scope of services.
Minimum of 2 hours.